We live in a world of electronic gizmos, and like all things built by man, they will eventually fail, sometimes sooner that we would like. There comes that time, the moment that you realize that a device you have depended on for years has failed.
In this case it was my wife who pointed out the trouble. Her computer monitor was beginning to display a rippling pattern across the display. At first it wasn't too bad, but gradually got worse, to the point that using the display was very annoying. When she begins to make noises about a trip to Costco for a replacement it is time to take action. The display is about to become trash one way or another, no risk in taking it apart and seeing what has gone wrong. Maybe there is a chance I can rescue it.
The display was a relatively new ViewSonic VA1912wb LCD monitor that is the primary display for my wife's desktop machine. The problem manifested as a series of horizontal dark lines that moved rapidly top to bottom on the display, appearing like the monitor had a problem with horizontal hold, as if such a thing could happen to a modern LCD monitor.
I did have a decent idea of what was wrong. The most failure prone electronic components are electrolytic capacitors, particularly those in commodity electronics like desktop computers and LCD monitors. Manufacturers are cutting costs wherever possible, sometimes they cut too far. I know, I have been in that situation, under pressure to cut a few pennies out of a design to reduce costs. I don't think I ever let them press me too far, but
recent history is replete with examples of where it has happened. Failed filter capacitors in the power supply would result in a failure exactly like we were seeing on the screen. The monitor in question has a built in AC/DC power supply, I knew this is where I would start.
The challenge was in simply getting the monitor open. The case is a simple clamshell with a backshell and a bezel that surrounds the screen. This was secured with two screws, found under the desktop stand, and small detent style clips all the way around the outside edge. Separating the clips took a fair amount of force while prying with a slim tool. I did mark up the case a bit, marring the finish in a few places. But as the marks are on the back of the monitor I was not too worried, the priority was on preserving the front and the LCD screen itself.
Once I finally got the case apart things got a lot easier. The control circuit and power supply are under a simple metal cover secured with a few screws. Four small connectors are found on leads for the backlight power, these are simply pulled gently free, they have no latching mechanism. The screws on the d-sub VGA connector and DVI connector must be removed, as well as the screws on the IEC power receptacle.
It was Deb who saw the trouble first. I had just gotten the power supply PCB out and was beginning to examine it. Looking over my should she pointed at some smaller electrolytic caps. Sure enough the tops were bulged outwards in a decidedly unhealthy way, even a little black discharge was present showing signs of complete failure. Removing the capacitors from the PCB and testing with an LCR meter showed zero capacitance, totally dead.
Somewhat surprisingly it was not the main power supply, but the backlight supply on the same PCB that hosted the problem. Both caps were 470μF 25V electrolytics in a fairly small can. The caps look to be the input filter caps for the high voltage DC-DC converters that created the power for the backlights. These caps were labeled 'CapXon', a manufacturer I had never heard of. Given the relatively young age of the monitor I was not impressed, these were truly shoddy parts.
It took about twenty minutes of digging though my spares stock to find the replacements. A pair of 470μF 25V electrolytic capacitors in an only slightly taller case that fit perfectly into the PCB. The new caps were
Nichicon PL series, a nice high quality power supply capacitor. No need to order parts from the mainland and wait five days to put the monitor back together. It is going to be a while before my wife makes any disparaging comments about how much of the garage is taken up by shelves and boxes of electronic components.
Solder the old parts out, solder the new caps in, then double check the polarity marked on the PCB. This was made very easy by the single sided PCB construction of the power supply, the old caps just popped out when I melted the pads with the soldering iron, leaving fairly clean holes behind ready for the new parts. I then triple checked the polarity against the photos I had taken before removing the old parts. A bit paranoid, but this comes with lengthy and painful experience. I have gotten in the habit of taking photos whenever I dismantle something, easy to do and being able to check the photos has, more than once, saved the situation when a detail gets missed.
The two capacitors that failed in this monitor were C200 and CE101. There were two other capacitors, of a different value and case size, from the same manufacturer, but I could find no suitable replacements in my spare parts, so they stayed. Hopefully I do not have to open the monitor again in a few months to replace those.
Reassembling the case went far more quickly. Remount the power supply PCB, insert all four screws, replace the EMI cover, and reconnect the various power leads. Simply reversal of the disassembly. What took me twenty minutes of careful prying to get apart went back together in thirty seconds, the case snapped together as it was designed.
I have heard it said, that if you want your pipes fixed, don't marry a plumber. To some extent that extends to electrical engineers as well. But sometimes I do get things fixed. Applying power and video the monitor displayed a beautiful, crisp image with no annoying ripples across the screen. This did have one other result, a happy wife, never a bad thing.
This also shows the sense in at least checking failed gear for the problem before chucking it in the dustbin. Who knows, maybe the failure is something simple and easily fixed. If you have the skills it is at least worth trying. This time it saved me a $200 19" LCD monitor.
It sounds like this was a project you enjoyed, so maybe it paid YOU ... but everytime we say "yes" to something you say "no" to something else.
So, did you say "yes" to the right thing?
Probably -- Dave Smith and I enjoyed reading about your experiences, and there were at least three nuggets in there that will use in my tinkering hobby. So there's a trickle down benefit, which would not have happened if you went to Costco that day.
Worth it.
Though you are right, there is a point when it isn't worth it. But unless you survey the issue, you do not know.
Since I'm handy at electronics, the repair cost me $7 in capacitors from digikey and that was for both monitors (just in case).
I did run into a problem with finding caps with the same dimensions and values for the 1000 uF but was able to use the next larger case size.
The part numbers I used were P12383-ND for the 220 uF and P12379-ND for the 1000 uF.
The results were amazing; the monitor that I replaced the caps in looks brand new, sharp and with excellent contrast and colors. The other one I've not touched yet but soon will, is washed out.
Thanks for a great post! Dan
just one problem,,I have like a very fine red line on the right side of the screen from top to bottom is not bad,,,,for been the fist time ever me doing electronics repairs,,,maybe when I was soldering the caps I put too much heat,,,If anybody could give me an idia why this happen is really appreciated ,,thanks again for your inf
The thin red line is caused by damage to the panel not your soldering. If you are lucky try pressing on the bezel just above where the red line starts. If the red line disappears all you need to do is open up the monitor and ensure that pressure is continually applied to that point internally. A piece of folded thick rubber is ideal.
Regards,
Kelvin
It would not have been acceptable to her to have to replace it with a new, substandard monitor that was not its equal nor to have thrown this one in the recycling. Not to mention making her happier much more quickly than she thought possible AND having saved soooo much $$$$
Thanks a lot for the opening instructions!
Saved me a lot of time!
I have the same model. Guess which were the faulty caps? C200 and CE101...
Thanks a lot,
Nick
It was as simple as replacing 6 470μF caps and one 220μF and poof, no more problem. You know how to solder, right?
This is a reference page that I used for info on the PSU in question:
http://www.badcaps.net/forum/printthread.php?t=5220&page=3&pp=20
I had a similar situation with a Dell 1702FP: two tiny bad capacitors. I fixed it and then created an instructable to tell others (like your website). I received many success emails and lots of comments. It feels great, I mean, tons of monitors were saved with one instructable. I suggest you too post an instructable with clear keywords, and you will help many more people and save our landfills from hazardous materials.
Here is my instructable (or click homepage next to my name):
http://www.instructables.com/id/FREE-17%22-LCD-Monitor---How-to-do-it%3f/
Cheers,
Koray
If it is more, they won't work, if they are rated less they could pop the first time you turn it on.
Another thing that is more likely is that the power supply that feeds the light is bad. If you trust your soldering skills then just replace all of the caps that look like they are bulging. If you go to a good parts supplier each cap would likely cost less than $1 for a typical 470μF. While someplace like RatShack (not recommended) they could cost about $3-$4 each.
As always when working with electronics, be carefull. Even a low producing cap can give you quite a jolt if you aren't cautious.
Thanks in advance!
This problem plagued Dell systems where I replaced dozens of
system boards that had bad caps.
I got to a point where I could tell by feeling the caps alone.
thay have a lifetime of 5000 hours and a max temperature of 105°C. instead of haveing 1000 hours of life and a max temperature of 85°C like the CapXon have
i get my caps from digikey.com
nice fix Andrew.
I know Digikey all too well, waiting for another order right now! There are no decent parts stores on the island, everything is ordered from the mainland.
You need the capacitiance rating, voltage rating and the case size (diameter, height and lead spacing in mm) from the old caps. It will take some looking but you will find one that fits. Spend a dollar more and get high temperature, long life caps rated at 105C.
Thanks.
Do you have any input on this, I can email you a pic of the boards if you want.
Thanks
James
This article set me in the right direction on a Viewsonic VX2235wm. I replaced the 2 caps as you had, (they were 220uf caps) and also 2-1000uf caps that were manufactured by 'CapXon'. The monitor went from no backlight to a working unit,
Thanks again, Mike
I have one that I have not been able to find a replacement inverter for.
It would be great if I could find enough info on how to repair it or find a substitute inverter for it.
Any help wpuld be welcomed please reply "fixing gateway"
Cheers to all.
Thank you for saving me $200!
-Dan
Thank you for the pointer. My wife's Viewsonic va1912wb was experiencing the same problem with the exception that there is no backlight at all until the unit warms up.
I was planning on cracking it open and taking a look- I would have caught the caps at a glance- but you saved me time because I'm getting the parts ordered tomorrow without the disassembly.
Gotta find my solder station and grounding kit!
Thanks!
http://www.svcommunity.org/forum/tutoriales/reparando-lcd-en-el-taller-dominguero-del-tio-g00mba/msg514259
(in spanish) I hope you dont mind, I am sure It will help a lot more people!
Aron
very nice write up how to fix monitors.
I have fixed a fer viewsonics in the past with the same issue.
But the one I got now is the mystery. It is VX2235WM and it had the back light problem, so I replaced a few caps and now back light works fine. But monitor is very blurry and colors are faded, I do not know how to explain but there are 2 pictures of the monitor:
http://ramunsa.com/DSC_0012.JPG
http://ramunsa.com/DSC_0013.JPG
But the on screen menu is nice and colorful and sharp in detail.
Any idea what could be the problem ???
Thanks in advance
simulator with FREE CCNA Certification lab.
This may be obvious to someone who's done this before, but it took us a while to figure out you can unscrew the tan board, and detach the one plug that attaches it to the green board...which allows you to actually get to the solder points
Also, it turns out I didn't have the solder I thought I had, but there was enough on the contacts to attach the new caps
For us it was the main caps that were blown, but I picked up a set of the backlight ones too - figure it's better to have them around! Thanks to #2.1.1 Dan for supplying the digikey part numbers, worked like a charm!
Thanks,
Paul
I can't thank you all enough for the information that this web site has provided. As a fellow EE, Andrew, I read all of your descriptions with a smile. My mother and wife could never figure out why, after all those years in college and graduate school, that I still could not fix her television set when it went on the fritz. She just would NOT accept the theory that as an engineer my time was just too valuable to waste troubleshooting the problem. My time would be better served PAYING for the technician to come out and fix the problem. It would have done no good at all to explain that my specialty was digital electronics and simulation either. I don't think I was a failure in her eyes, but the diploma on the wall in her bedroom (she wanted the MSEE diploma) probably didn't get dusted as often as it used to.
I replaced the same two caps that you did Andrew. And like someone here noted, they WERE 220 uf and not 470 uf. I was amazed how well anotated the circuit board was. It would have been very difficult to install the cap with the wrong polarity. I didn't have a great problem getting into the case, but it WAS the toughest part of the job. I actually had to get in TWICE since I somehow forgot to reinsert the backlight connectors when putting everything back together. The totally dark screen on powerup reminded me what was wrong. In my case all the other caps looked in very good condition. I don't have a large collection of spare parts in the garage (only Ham Radio and Computer gear there), so I had to go to Rat Shack to get replacements. Luckily they still carry some components. Total cost 2X$1.39 + FL Tax. (I'm retired so I won't count my time).
Thanks again to Andrew,
JR in Parrish, FL(near St. Pete/Sarasota)
73 - WJ3R
When opening it I found the same two capacitors that you have removed to be blown as well, however after replacing the monitor's light still does not turn on.
Do you think it may be the backlight itself has burned out? The monitor is only about a year old.
Two of the caps you highlighted in red are the same ones that I found to be going out as well. Here's what I have in mind to replace:
C200 200uf 25V
CE103 1000uf 25V
CE101 220uf 25V
CE109 220uf 25V
CE102 1000uf 25V
I can usually find the 200uf 25V & 1000uf 25V caps on the same site but the 220uf 25V shows up on some other site. I'm headed up to Akihabra in Tokyo to shop for parts. If replacing those doesn't bring it back online, what do you recommend after that? Worst case I can buy a new PS online for $50 but I'd rather beat this thing at its own game first.
Now I'll be on the lookout for stray LCDs sitting in junk piles. Thanks to everyone for the great info posted here. It was very satisfying to actual bring something back from the dead.
At the waste transfer station there is a spot in the corner where everyone piles dead appliances. I find myself looking for LCD monitors now, knowing I may be able to fix simple failures.
Thanks again. Great info!!
It is out of warranty, but when I saw your post before throwing it out I decided to open it up and poke around.
Sure enough there was one bad looking (bulging) cap ... 1000 uf 25V.
I found in my supplies a couple 500uF 20V caps that I put in parallel and installed in place of the bad cap.
Although my caps were much bigger, I had room to lie them down in the available space.
And even though my caps were probably 15 years old (!!) they did the trick and my monitor is alive and well again!
Thanks again.
-Colin
Now that you've completed the repair, if you were to open the case again, would you do it differently? In other words, is now is there a better approach to opening the case without marring the surface now that you know exactly how it's put together?
Thanks.
-- Greg
Thanks -- Greg
To those who question the value of this repair, I think it is definitely worth it. It's cost effective (cost me $1.60 and some gas to get to the surplus store), eco friendly, and satisfying. Shame on Viewsonic for using such low quality caps. Not only does that do a disservice to their customers, but also to the environment. The VA1912 is a good monitor otherwise.
And thanks again Andrew for sharing this experience. This page was exactly what I was looking for and it gave me the confidence to do it. I hope people continue to rescue these and other displays rather than pitching them.
-- Greg
You can check the fuse by simply changing it, or checking it with a multimeter.
I've had that same issue with my screen (same model, VA1912wb) for quite a long time and I couldn't figure out what the hell was wrong... every Google search pointed to lower the refresh rate, but I knew that wasn't the problem.
I live in Argentina, and here it's not so easy to own an LCD monitor (although they are becoming sort of a standard slowly), so the idea of replacing mine was out of the question... and even sending it to repair was sort of an issue, 'cause everybody tries to rip you off (yeah, we're THAT bad).
So, kept on searching 'til I found something that would point me to an answer...
On one single page, someone said it could be a capacitor problem, and since I have absolutely no knowledge of electricity, I read a little about that, trying to learn what it was... well, it made sense, so my search was now pointing towards the capacitors. That's when I found this website.
Your explanations, and precise instructions were so helpful that a guy like me, with no electricity knowledge whatsoever and a pulse that couldn't safely handle a solder, manage to repair the monitor!
Now it works absolutely great, there are no lines, not a single one! And all it costed me was $0,60 for the replacement capacitors (and I'm talking Argentinian Pesos here, that's about 15 cents in US dollars!).
So, again, to sum up this long long post, all I have to say is: THANK YOU!
Anyone else have an idea please let me know!
Iv opened up the circut board and have been checking the caps with a muiltimeter. None of the caps are bulging, but the resistance levels i been getting have been a little strange, but this being the first time iv ever checked caps, im not sure what they shuld be.
I think ill end up replacing them first, but just to check, what resistances should i be getting from the caps?? and if none of them are "dead" dose the problem lie elsewhere?
Eg.
330uf 25v cap is reading : 18ohms, is that low and needs to be replaced? What should it read?
If you want results for all of the caps I can provide them.
Thanks